Terms & Conditions

Last updated: September 18th 2026

Welcome to the DeadBlondeStars online store.

These Terms & Conditions apply to your use of this website and to any products you purchase from the DeadBlondeStars online store.

By placing an order through this website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. About Us

This website is operated by:

DeadBlondeStars
Email: info@deadblondestars.com

If you have any questions about these Terms & Conditions, an order or one of our products, please contact us using the details above.

2. Products

We sell DeadBlondeStars merchandise through this website, including physical music releases, clothing and other merchandise.

Products may include:

CD albums and other physical music releases;
T-shirts;
Hoodies;
Other clothing;
Limited-edition merchandise; and
Other DeadBlondeStars products made available through the store.

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other information displayed on the website are accurate.

However, colours shown on a screen may vary from the actual product, and individual products may have minor variations arising from manufacturing or printing processes.

Some products may be available only in limited quantities. We reserve the right to discontinue products or change product availability at any time.

Pre-orders

Where a product is offered as a pre-order, the expected release or dispatch date will be stated on the relevant product page where possible.

Release and availability dates may change due to circumstances outside our control.

3. Prices

All prices are displayed in [GBP / £], unless otherwise stated.

The price applicable to your order is the price displayed at the time you place your order.

Any applicable delivery charges will be shown during the checkout process before you complete your purchase.

Where applicable, VAT will be charged in accordance with the relevant tax requirements.

For orders delivered outside the UK, additional customs duties, import taxes, VAT or other charges may apply. These charges are explained further in our Delivery & Shipping Policy.

We reserve the right to correct obvious pricing or product information errors.

If an obvious error affects an order you have placed, we will contact you before fulfilling the order and give you the option to proceed at the correct price or cancel the order.

4. Placing an Order

When you place an order through this website, you are making an offer to purchase the products contained in your order.

After placing your order, you will receive an email confirming that we have received your order.

This acknowledgement confirms receipt of your order but does not necessarily mean that your order has been accepted.

A contract between you and us is formed when we accept your order and confirm that it is being processed.

We reserve the right to refuse or cancel an order where, for example:

A product is unavailable;
There is an obvious pricing or product description error;
Payment cannot be successfully authorised;
We reasonably suspect fraudulent or unauthorised activity;
We are unable to deliver to the address provided; or
Circumstances outside our reasonable control prevent us from fulfilling the order.

If we cancel an order after payment has been made, we will refund the amount paid for the cancelled order.

5. Payment

Payments for products purchased through this website are processed using PayPal.

You may be able to pay using your PayPal account or another payment method supported by PayPal at the time of purchase.

We do not directly collect or store your PayPal account password or full payment credentials.

Payment processing is subject to PayPal’s own terms and policies.

An order will normally only be processed for dispatch once payment has been successfully authorised.

6. Delivery

We currently ship DeadBlondeStars merchandise using Royal Mail services.

Available delivery options and charges will be displayed during checkout.

We aim to dispatch orders within the timeframe stated on our website.

Delivery times provided by Royal Mail are estimates unless a guaranteed delivery service has specifically been purchased.

Delivery may take longer during busy periods, product launches, holidays, postal disruption or other circumstances outside our reasonable control.

Please see our Delivery & Shipping Policy for full information about delivery, international shipping, customs and delayed or lost orders.

7. International Orders

We ship DeadBlondeStars merchandise to destinations outside the UK where delivery is available.

International orders may be subject to:

Import duties;
Customs charges;
Import VAT;
Handling fees; or
Other charges imposed by the destination country.

Unless explicitly stated otherwise during checkout, these charges are the responsibility of the customer.

We have no control over these charges and cannot predict their amount.

You are responsible for ensuring that products ordered from our website can legally be imported into your country.

Please see our Delivery & Shipping Policy for further information.

8. Delivery Addresses

You are responsible for providing a complete and accurate delivery address when placing an order.

Please check your address carefully before completing your purchase.

If you realise that you have entered an incorrect address, please contact us as soon as possible.

We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed once an order has been dispatched.

9. Risk and Delivery

For consumer purchases, responsibility for the goods remains with us until the goods come into the physical possession of you or a person nominated by you to receive them, unless applicable law provides otherwise.

We will take reasonable care when packaging products for delivery.

10. Cancellation and Returns

If you are a consumer in the UK, you generally have the legal right to cancel an online purchase within 14 days of receiving the goods without giving a reason, subject to applicable statutory exceptions.

Additional rights may apply where goods are faulty, damaged, incorrectly supplied or otherwise do not conform to your legal rights.

Full information about cancelling an order, returning products and receiving refunds is provided in our Refund & Returns Policy.

Nothing in these Terms & Conditions limits or excludes your statutory consumer rights.

11. Clothing

Where clothing is purchased, please check the sizing information provided on the relevant product page before placing your order.

Sizes may vary between products and manufacturers.

If you order the wrong size or change your mind about a clothing purchase, the return will generally be treated as a change-of-mind return and will be subject to the applicable cancellation and returns rules.

Please take reasonable care when trying on clothing.

Where possible, clothing returned because you have changed your mind should be unworn, unwashed and in a condition suitable for resale.

12. Physical Music Products

Physical music products may include CDs and other physical media.

Minor cosmetic variations can sometimes occur as a result of manufacturing, printing or packaging processes.

If a physical music product arrives damaged, is faulty or is materially different from its description, please contact us.

Where a sealed audio or video recording is supplied, applicable cancellation rights may be affected if the seal is broken after delivery, where permitted by law.

This does not affect your statutory rights relating to faulty, damaged or incorrectly supplied goods.

13. Faulty, Damaged or Incorrect Products

If you receive a product that is faulty, damaged or incorrect, please contact us as soon as reasonably possible.

Please provide:

Your order number;
The product affected; and
A description of the problem.

Photographs may be useful where a product or packaging has been damaged during delivery.

We will investigate the issue and provide an appropriate remedy in accordance with your statutory rights.

Depending on the circumstances, this may include a repair, replacement or refund.

14. Refunds

Where a refund is due, it will normally be made using the original payment method.

Payments made through PayPal will normally be refunded through PayPal.

The time taken for a refund to appear in your account may depend on PayPal or your payment provider.

Further information is available in our Refund & Returns Policy.

15. Intellectual Property

All content appearing on this website, including but not limited to:

The DeadBlondeStars name;
Logos and branding;
Music;
Album artwork;
Photographs;
Product images;
Graphics;
Designs;
Text; and
Other original content

is owned by DeadBlondeStars or is used with permission and may be protected by copyright, trademark or other intellectual property rights.

You may use this website for your personal and non-commercial purposes.

You must not reproduce, distribute, modify, copy, commercially exploit or otherwise use our content without our prior written permission, except where permitted by law.

Purchasing a physical product does not transfer ownership of any intellectual property rights contained in or associated with that product.

16. Website Use

You agree not to use this website:

For any unlawful purpose;
To attempt to gain unauthorised access to the website or its systems;
To interfere with the operation or security of the website;
To introduce malicious software or other harmful material; or
In a way that could damage or impair the website or its availability to other users.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been breached.

17. Website Availability

We aim to keep the website available and functioning correctly, but we cannot guarantee that it will always be available, uninterrupted or free from errors.

We may temporarily suspend, modify or withdraw parts of the website for maintenance, updates, security reasons or other operational purposes.

18. Third-Party Services

Our website relies on third-party services to provide certain functionality.

These may include:

PayPal for payment processing;
Royal Mail and other postal services for delivery;
Website hosting providers;
Email service providers;
Analytics services; and
Other third-party services used to operate the website.

Third-party services may be subject to their own terms and conditions and privacy policies.

19. Events Outside Our Control

We will not be responsible for delays or failures to perform our obligations where these are caused by circumstances outside our reasonable control.

These may include:

Postal service disruption;
Strikes;
Severe weather;
Natural disasters;
Fire;
Power or telecommunications failures;
Government restrictions;
War or civil unrest;
Cybersecurity incidents; or
Other circumstances outside our reasonable control.

Where possible, we will take reasonable steps to minimise the effects of such events.

20. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or that arise indirectly from your use of the website or purchase of products.

Nothing in these Terms & Conditions affects your statutory consumer rights.

21. Privacy

We process personal information in accordance with our Privacy Policy.

Personal information may be used to process and fulfil orders, arrange delivery, provide customer support, process returns and refunds, maintain website security and comply with legal obligations.

Payment information is processed by PayPal in accordance with PayPal’s own policies.

Please see our Privacy Policy for full details.

22. Cookies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website and WooCommerce shopping functionality to operate.

Optional cookies may be used for analytics, embedded content, marketing or other purposes where applicable.

Please see our Cookie Policy for further information and details of how you can manage your cookie preferences.

23. Changes to These Terms

We may update these Terms & Conditions from time to time.

The version of these Terms & Conditions displayed on the website at the time you place an order will generally apply to that order.

The date at the top of this page indicates when these Terms & Conditions were last updated.

24. Complaints

If you have a complaint about an order, product or service, please contact us first so that we have an opportunity to resolve the issue.

Email: info@deadblondestars.com

Please include your order number and as much relevant information as possible.

We will consider your complaint and aim to respond within a reasonable timeframe.

25. Governing Law

These Terms & Conditions and any contract between you and us are governed by the laws of England and Wales.

If you are a consumer living elsewhere in the United Kingdom, you may also have the benefit of any mandatory protections provided by the laws applicable to you.

Nothing in these Terms & Conditions affects your statutory consumer rights.

26. Contact

If you have any questions about these Terms & Conditions, an order or our products, please contact:

DeadBlondeStars
Email: info@deadblondestars.com

Last updated: September 18th 2026