Privacy Policy
Last updated: September 18th 2026
DeadBlondeStars respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit the DeadBlondeStars website or purchase products from our online store.
1. Who We Are
The website and online store are operated by:
DeadBlondeStars
Email: info@deadblondestars.com
For the purposes of applicable UK data protection legislation, we are responsible for determining how and why your personal information is processed in connection with this website and our online store.
2. Information We Collect
Depending on how you use our website, we may collect the following types of personal information.
Information you provide when placing an order
When you purchase products from our store, we may collect:
- Your name;
- Billing address;
- Delivery address;
- Email address;
- Telephone number, where provided;
- Products purchased;
- Order value;
- Order number;
- Delivery information; and
- Information relating to returns, refunds or customer service enquiries.
Account information
If customer accounts are enabled and you create an account, we may also collect information associated with your account, such as:
- Username;
- Email address;
- Account details;
- Saved addresses; and
- Order history.
Information you provide when contacting us
If you contact us by email, contact form or another method, we may retain the information you provide, including your name, email address and the contents of your communication.
Technical information
When you visit our website, certain technical information may be collected automatically.
This may include:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Referring website;
- Pages visited;
- Date and time of visits; and
- Technical information relating to website usage.
The information actually collected depends on the configuration of the website and the services and plugins in use.
3. How We Use Your Information
We may use personal information for the following purposes:
Processing and fulfilling orders
We use your information to:
- Process your order;
- Confirm your purchase;
- Process payment;
- Prepare products for dispatch;
- Deliver your order;
- Provide order updates; and
- Deal with returns, refunds and complaints.
Customer service
We may use your information to respond to enquiries and provide customer support.
Website operation
We may process technical information to operate, maintain, secure and improve our website.
Fraud and security
We may process information to detect, investigate and prevent fraudulent, malicious or unauthorised activity.
Legal and accounting requirements
We may retain and process certain information where necessary to comply with legal, tax, accounting or other regulatory requirements.
Marketing
Where you have provided appropriate consent, we may use your contact information to send marketing communications about DeadBlondeStars products, releases, merchandise, news or other activities.
You can unsubscribe from marketing communications at any time.
We will not use your personal information for direct marketing where we are required to obtain consent and you have not provided that consent.
4. Legal Bases for Processing
Under applicable data protection legislation, we process personal information using one or more lawful bases.
These may include:
Contract
We need to process certain information in order to enter into and perform our contract with you, including processing and delivering orders.
Legal obligation
We may need to process and retain information to comply with legal, tax, accounting or other obligations.
Legitimate interests
We may process information where this is necessary for our legitimate interests, provided that those interests are not overridden by your rights and interests.
Examples may include website security, fraud prevention, maintaining records and improving our services.
Consent
Where consent is required, we will ask you for consent before processing information for the relevant purpose.
You may withdraw consent at any time.
5. Payment Processing
Payments through our website are processed by PayPal.
When you choose to pay through PayPal, information required to process your payment and complete your order may be shared with PayPal.
We do not directly store your PayPal password or full payment card details on our website.
PayPal processes personal information in accordance with its own privacy policies and terms.
6. Delivery
To fulfil your order, we may need to provide delivery information to postal and delivery providers, including Royal Mail.
This may include information such as:
- Name;
- Delivery address;
- Postcode;
- Country; and
- Information required to identify or track the shipment.
The information provided will be limited to what is reasonably required to fulfil the delivery.
7. WooCommerce and WordPress
Our online store is operated using WordPress and WooCommerce.
WooCommerce processes information required to operate the online store, including customer details, order information, shopping basket information and other information required for checkout and order management.
The precise information processed depends on the configuration of our website and the plugins and services installed.
8. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website and shopping functionality to operate, including maintaining shopping basket and checkout functionality.
Other cookies may be used for analytics, embedded content, marketing or other optional functionality.
Where required, we will ask for your consent before using non-essential cookies or similar technologies.
For more information, please see our Cookie Policy.
9. Who We Share Information With
We may share personal information with trusted third parties where necessary to operate the website and fulfil your order.
These may include:
Payment providers
PayPal processes payments and related payment information.
Delivery providers
Royal Mail and other delivery providers may receive information required to deliver your order.
Website and hosting providers
Our website hosting and technical service providers may process information as necessary to operate and secure the website.
Email providers
Our email service providers may process information required to send transactional emails and, where applicable, marketing communications.
Professional advisers
We may share information with professional advisers such as accountants, legal advisers or other professional service providers where reasonably necessary.
Legal and regulatory authorities
We may disclose information where required by law, regulation, court order or other lawful process.
We do not sell your personal information to third parties.
10. International Data Transfers
Some third-party service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place as required by applicable data protection law.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Different types of information may need to be retained for different periods.
For example:
- Order and transaction information may need to be retained to meet accounting, tax and legal obligations;
- Customer service communications may be retained for as long as reasonably necessary to manage the enquiry and maintain appropriate records;
- Account information may be retained while your customer account remains active; and
- Marketing information may be retained until you withdraw your consent or otherwise unsubscribe, subject to applicable requirements.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
12. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable steps to protect your own account information and devices.
13. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights including:
- The right to access personal information we hold about you;
- The right to request correction of inaccurate information;
- The right to request deletion of personal information;
- The right to request restriction of processing;
- The right to object to certain processing;
- The right to withdraw consent where processing is based on consent;
- The right to data portability in certain circumstances; and
- Rights relating to automated decision-making and profiling where applicable.
These rights are subject to certain legal exceptions and limitations.
To exercise a right, please contact us using the details below.
14. Marketing Communications
If you have subscribed to receive marketing communications from us, you can unsubscribe at any time.
Marketing emails will normally include an unsubscribe option.
You can also contact us directly to request that marketing communications stop.
Stopping marketing communications does not affect transactional or service-related messages that we need to send about an order you have placed.
15. Children’s Privacy
Our online store is intended for general audiences and is not specifically directed at children.
We do not knowingly collect personal information from children where doing so would be unlawful.
If you believe that a child has provided us with personal information, please contact us so that we can investigate and take appropriate action.
16. Third-Party Websites
Our website may contain links to third-party websites or services, including social media platforms, payment services or other websites associated with DeadBlondeStars.
This Privacy Policy does not apply to those third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or the way we process personal information.
The date at the top of this page indicates when the policy was last updated.
We recommend checking this page periodically for any changes.
18. Complaints
If you have concerns about how we process your personal information, please contact us first so that we have an opportunity to investigate and resolve the issue.
Email: info@deadblondestars.com
You also have the right to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
The ICO is the UK’s independent supervisory authority for data protection.
You can find information about making a complaint on the ICO’s website.
19. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
DeadBlondeStars
Email: info@deadblondestars.com
Last updated: September 18th 2026